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Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
Alex Morgan
Boston, MA
[email protected] · alexmorgan.example
SUMMARY
Product designer with six years of experience making complex services easier to use. Works closely with engineers, researchers and customer teams.
EXPERIENCE
North Studio
Senior Product Designer | 2022 - Present
Led a redesign of the customer onboarding journey, reducing setup time by 28%.
Built an accessible component library used by four product teams.
Collaborated with engineers to test prototypes and improve navigation across desktop and mobile.
Fieldwork
Product Designer | 2020 - 2022
Designed a self-service reporting experience for small business customers.
Conducted interviews with 24 customers and translated findings into product improvements.
Supported usability testing and documented decisions for the engineering team.
Partnered with customer support to simplify account recovery and resolve common onboarding friction.
SELECTED PROJECTS
Community Design Lab | 2024
Designed an accessible event-finding service with a local community group.
Tested prototypes with eight residents and delivered responsive layouts, interaction notes and a reusable component set.
CORE QUALIFICATIONS
Product strategy · User research · Interaction design · Accessibility · Prototyping · Cross-functional collaboration · Figma · FigJam · HTML & CSS · Design systems
EDUCATION
Northeastern University
BS, Design | 2020
CERTIFICATIONS
Certified Professional in Accessibility Core Competencies | 2024
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