Operations Manager

About this role

1-year non-reimbursable assignment. The only compensation for this assignment is the federal salary you are already receiving. CBP Office of Intelligence, Confidential Human Source Branch Operations Manager Series Requested: 1801 or 1895 Security Clearance: Secret Virtual/Remote: No Only current, full-time federal employees are eligible. Resumes are reviewed every 30 days until selection/closing date. This is a Detail, not a Developmental Rotation. Supervisory approval form must be signed.

Duties The Operations Manager will serve as a member of the Confidential Human Source Branch within CBP's Office of Intelligence. The incumbent will support law enforcement operations, investigations, and administrative functions related to confidential human source management and intelligence collection. This position is located at the Ronald Reagan Building in Washington, DC, and requires collaboration across multiple DHS components and federal law enforcement agencies.

Qualifications Qualifications required: Strong analytical, communication, and organizational skills. Experience working in a multi-agency environment and collaborating with federal, state, and local partners. Previously prepared and presented briefings, reports, and recommendations to senior leadership. Support training and professional development initiatives for CBP personnel engaged in confidential human source operations. Please read the following important information to ensure we have everything we need to consider your application: It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume. Please ensure EACH work history includes ALL of the following information: Job Title (Include series and grade of Federal Job) Duties (Be specific in describing your duties) Name of Federal agency Supervisor name, email, and phone number Start and end dates including month and year (e.g. June 2007 to April 2008)

Education EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

Required documents 1. Resume: Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section. 2. SF-50: Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information: Your appointment in the Federal service Tenure Grade and Step Full performance level If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position. 3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02.

How to apply All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on 11/21/2026 to receive consideration. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and other supporting documents, and complete the questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link, and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

Additional information **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving. If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position. Selected applicants for a JDA are requested to fulfill the items below during the JDA: Complete the DHS Joint Duty Assignment Progress Plan to include: Phase 1: Establish assignment objectives within the first 30 days of the JDA. Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA. Phase 3: Complete a final review within the last 30 days of the JDA.