Pre-Sales Services Manager

About this role

Why SoftwareOne?

SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have the opportunity to grow, explore new possibilities, and build a career that’s uniquely yours, while helping shape what’s next in technology.

The role

• Ready to shape a strategic, technology-agnostic pre-sales function that drives customer impact, stronger pipeline and profitable services growth? 
• Want to coach and empower a high-performing team of pre-sales experts to deliver excellence across complex customer opportunities? 
• Keen to join a global company with strong growth opportunities in South Africa?  

Practical Information:  

Location: Johannesburg, South Africa | Reports to: Africa General Manager and MEA Channel Director | Team Size: 4 Work Arrangement: Hybrid | Visa Requirements: Working right for South Africa | Language Requirements: Fluent/Professional English, written and verbal  

At SoftwareOne, we are looking for a Pre-Sales Services Manager to build and lead a regional pre-sales function that turns complex customer challenges into commercially strong, deliverable technology solutions. This is a senior leadership role for someone who combines commercial drive, technical credibility and people leadership. You will partner closely with Sales, Delivery, Services, Vendor Alliances and Practice Leaders to grow qualified pipeline, improve win rates and increase profitable services revenue across SoftwareOne’s portfolio. 

Your key responsibilities will include: 

• Leading and developing a high-performing pre-sales team with a focus on capability building, technical excellence and consistent ways of working 
• Partnering with Sales to create qualified pipeline, identify whitespace opportunities, engage executive stakeholders and improve win rates 
• Governing opportunity qualification to ensure deals are commercially viable, technically feasible and deliverable 
• Leading customer discovery, workshops, executive conversations, demos and proofs of concept that connect business needs to measurable outcomes 
• Working with Sales and Delivery to protect margin, improve deal quality, support realistic scope and enable smooth handover into delivery 
• Building strong relationships with hyperscalers, software vendors and alliance partners to support joint go-to-market, funding and co-sell opportunities 
• Driving continuous improvement through reusable assets, solution playbooks, proposal quality, market insight and pre-sales governance 

What we need to see from you

• A commercial, customer-focused pre-sales leadership style, with the ability to create clarity, momentum and confidence across teams and stakeholders 
• Proven experience in pre-sales, solution consulting, sales consulting, technology services or a related commercial technical environment 
• Strong ability to translate customer business challenges into outcome-led, commercially sound and deliverable solutions 
• Experience leading or orchestrating technical, consulting or pre-sales teams across countries, practices or business units 
• Strong understanding of opportunity qualification, solution governance, proposal quality, Statements of Work, delivery handover and commercial risk management 
• Commercial acumen across pricing, estimation, margin protection, deal quality and profitable services growth 
• Collaborative stakeholder management experience across Sales, Delivery, Services, Practice, Vendor Alliance and executive audiences, with curiosity across areas such as Cloud & AI, SAP, ServiceNow, FinOps, ITAM, Security and Modern Work 

What can we offer? 

• A flexible, hybrid working model designed to support work-life harmony 
• Learning and development opportunities, including access to SoftwareOne University and global learning resources 
• Health, well-being and employee support initiatives that help you perform at your best 
• Performance-based recognition and reward opportunities 
• A collaborative, international culture with colleagues, customers and partners across the world 

To learn more about our benefits, visit: https://www.softwareone.com/en-gb/careers/emea/benefits 

Job Function

Sales Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].    Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.