Digital Workplace Professional Services Consultant

About this role

Why SoftwareOne?

SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have the opportunity to grow, explore new possibilities, and build a career that’s uniquely yours, while helping shape what’s next in technology.

The role

Are you passionate about helping organizations transform the way employees work and collaborate?

Do you enjoy combining technical expertise with customer engagement to deliver meaningful business outcomes?

Would you like to work with modern Microsoft technologies while partnering with customers on their digital workplace journey?

At SoftwareOne, we help organizations modernize the way people work through cloud-first technologies, modern workplace solutions, and secure digital experiences. We are looking for a Digital Workplace Professional Services Consultant to join our Professional Services team and help customers unlock greater productivity, collaboration, security, and employee experience through Microsoft technologies.

As a Digital Workplace Professional Services Consultant, you will work closely with customers, solution architects, project managers, and technical specialists to deliver modern workplace transformation projects. You'll help customers design, implement, and optimize workplace solutions that support collaboration, endpoint management, security, and operational efficiency while ensuring successful project outcomes.

Key responsibilities:

• Deliver Digital Workplace projects from discovery and design through implementation, migration, and transition to operations.
• Design and implement Microsoft-based workplace solutions including Microsoft 365, Intune, Teams, SharePoint, OneDrive, Entra ID, Exchange Online, and workplace security services.
• Facilitate customer workshops, technical assessments, and solution review sessions to understand requirements and define outcomes.
• Provide technical leadership throughout project delivery, identifying risks, resolving challenges, and ensuring successful customer outcomes.
• Support pre-sales activities including solution design, effort estimation, technical proposals, and customer presentations.
• Contribute to service innovation, automation, reusable delivery assets, and continuous improvement initiatives.

What we need to see from you

• Experience delivering modern workplace, cloud, or digital workplace solutions for customers.
• Strong knowledge of Microsoft 365 technologies and modern collaboration platforms.
• Understanding of identity management, endpoint management, workplace security, and cloud-based services.
• Ability to engage effectively with both technical and business stakeholders.
• Strong documentation, communication, and presentation skills.
• A collaborative, customer-focused approach with excellent problem-solving capabilities.

Job Function

Services