Account Manager

About this role

Why SoftwareOne?

SoftwareOne is a global software and cloud solutions provider and distributor, powered by around 12,000 people across more than 70 countries. But what really makes us SoftwareOne is our people: curious minds, different perspectives, and talented teams working together to solve real challenges and create meaningful impact. Here, you’ll have the opportunity to grow, explore new possibilities, and build a career that’s uniquely yours, while helping shape what’s next in technology.

The role

Do you enjoy building strong client relationships and helping customers achieve their business goals?

Are you passionate about delivering value through technology solutions and outstanding customer service?

Would you like to be part of a global team that helps organizations unlock the value of technology?

At SoftwareOne, our sales team works closely with customers to understand their business challenges and provide technology solutions that drive meaningful outcomes. As an Account Manager, you will join a collaborative and customer-focused team responsible for developing trusted client relationships and supporting business growth

The Account Manager serves as a trusted advisor and primary point of contact for customers, helping to identify opportunities, deliver value, and support long-term customer success. This role contributes to revenue growth by developing strong partnerships and ensuring a positive customer experience.

Key Responsibilities

• Build and maintain strong relationships with customers and key stakeholders.
• Identify and develop new business opportunities while supporting customer growth initiatives.
• Manage customer renewals, proposals, quotations, and sales opportunities.
• Develop account plans aligned to customer objectives and business needs.
• Monitor account health, proactively address risks, and identify opportunities to add value.
• Collaborate with internal teams to support sales activities, customer onboarding, and opportunity management

What we need to see from you

• Strong relationship-building and stakeholder management skills.
• Customer-focused mindset with the ability to identify business opportunities.
• Good understanding of technology solutions and the IT industry.
• Strong organizational skills with attention to detail.
• Ability to manage multiple priorities and work collaboratively across teams.
• Results-driven, proactive, and motivated to deliver excellent customer outcomes.

Job Function

Sales Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].    Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.