Knowledge Technology Consultant

About this role

Job Description & Summary

PwC is a leading global practice in Tax, Assurance and Advisory, offering a wide range of professional services to major clients worldwide, and therefore opportunities for newcomers to our organization.  

Key responsibilities 

• Working on the EMEA TLW KM Technology programs to reimagine knowledge tools, processes and automations to improve knowledge findability and reuse, streamline curation, and automate delivery of trusted, up‑to‑date content.  
• Content management, records management, information/data architecture, taxonomy/ontology design, metadata standards, content modelling.   

Technical Skills  

• Proficiency in AI tools to be able to propose innovative uses for content management - AI/ML knowledge enrichment, content classification, and summarization
• Experience with Workflow automation and low-code tools (e.g., Power Automate, Power Apps) and familiarity with API-based integrations; and enterprise knowledge/content platforms; Analytics and reporting, visualization (e.g., Power BI, platform analytics)  
• Awareness of search optimization techniques, enterprise search configuration, and relevance tuning  
• Awareness of data governance, records management, retention schedules, and access control/role-based permissions.  

Other skills  

• Analytical and problem-solving mindset, with meticulous attention to detail and content quality  
• User-centric approach to information architecture and content design
• Project management discipline and the ability to prioritize  
• High standards of confidentiality, integrity, and professional judgement  
• Familiarity with PwC Tax and Legal organization and structure
• Curious, agile, innovative.