Medical Assistant, Lead

About this role

Why Join Our Team? 

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.

Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description:

LEAD MEDICAL ASSISTANT

Location: Setauket, NY

Hours: 5/8.5 shifts, Mon-Fri between 7:30am-6:00pm

WHY JOIN US?

IN THIS ROLE, YOU WILL:

• Assign and prioritize tasks to effectively manage workflow within the office.
• Ensure that all MAs adhere to New York Health (NYH) policies and procedures.
• Provide guidance on the operation and functionality of all Hematology Instrumentation.
• Oversee training and competency assessments of all Medical Assistants.
• Maintain accurate and consistent lab documentation required for regular inspections, including state inspections.
• Assist with managing work quantity and quality, ensuring quality care is the top priority.
• Collaborate with management to develop departmental goals aligned with the organization's objectives.
• Draw blood from patients and assist in specimen collection and processing.
• Prepare patients and exam rooms for visits and procedures, and assist providers during physical exams and in-office treatments. 
• Clean, sterilize, and maintain medical equipment and instruments to ensure patient safety and infection control. 
• Oversee responsibilities such as phlebotomy, sample processing, requisition completion (e.g., Flow, Urine Pathology, Labdaq), blood spinning, and specimen bagging.
• Oversee and Manage patient intakes, ensuring accurate information is recorded, including vital signs, medical history, and patient concerns. 
• Provide guidance to MAs on proper specimen handling and processing.
• Adapt to new responsibilities based on changes in specialties and patient volume.
• Regularly report to Lab Leadership to provide feedback and improve office workflow and efficiency.
• Ensure that orders are properly sent to reference labs, such as Labcorp and Quest.

WE REQUIRE:

• Experience: 2+ years of relevant experience in a medical or laboratory setting.
• Communication: Strong communication skills with the ability to tailor messages to different audiences.
• Attitude: Proactive, enthusiastic, and open to new challenges.
• Decision-making: Strong decision-making abilities and commitment to upholding high standards.

WHAT WE OFFER:

• Salary: Starting at $25.52/hr
• Benefits: Health Insurance on Day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)