Client Experience & Office Coordinator

About this role

ADMINISTRATIVE ASSISTANT / OFFICE COORDINATOR

📍 Hauppauge, NY (Long Island) | Hybrid Schedule

M&T Bank and Wilmington Trust are seeking a highly organized, professional Office Coordinator to support our Hauppauge office. This is a client-facing role responsible for reception, office operations, event coordination, and administrative support.

What You'll Do:

• Serve as the primary point of contact for clients, visitors, and vendors

• Greet guests and maintain a professional reception area

• Coordinate client events, meetings, and conference room scheduling

• Manage office supplies, facilities needs, and vendor relationships

• Support administrative activities including calendars, presentations, correspondence, and expense tracking

• Partner with building management to ensure smooth office operations

EDUCATION AND EXPERIENCE REQUIRED: 

• High School Diploma or GED

• 1+ year of administrative, reception, office management, hospitality, or customer service experience

• Strong Microsoft Office skills

• Excellent communication, organization, and multitasking abilities

• Professional presence and customer-focused mindset

• Experience supporting a Wealth Management, Private Banking, Financial Advisory, or Trust environment highly preferred

• Experience interacting directly with high-net-worth clients and delivering exceptional client service in a professional setting strongly preferred

Work Arrangement:

• Must work onsite in Hauppauge, NY every Monday, Tuesday, Wednesday, and Thursday

• Remote work available on Fridays

• Free onsite parking

• Professional business attire required due to client-facing responsibilities

Join a team where you'll help create exceptional experiences for clients and colleagues while serving as a key part of our office operations.

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $21.00 - $31.98 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

LOCATION

Hauppauge, New York, United States of America