AV Field Service Technician (LED / Video Walls)

About this role

Position Title: AV Field Service Technician Location: Mechanicsburg PA Travel: Local Travel Required

Overview We are seeking an AV Field Service Technician to support the installation, maintenance, and troubleshooting of professional audiovisual systems, with a focus on LED displays and video wall technologies. This role will work directly in the field supporting commercial and enterprise AV environments.

The ideal candidate will have hands-on AV experience and a strong technical foundation in LED display systems, video walls, and related AV hardware.

Responsibilities

• Install, configure, and service AV systems including LED displays and video walls

• Diagnose and troubleshoot AV hardware, signal flow, and display issues in the field

• Perform preventative maintenance and system upgrades for installed systems

• Work with project managers and installation teams to support system deployments

• Ensure systems are functioning properly and meet client requirements

• Document service work, troubleshooting steps, and system updates

Qualifications

• 2+ years of experience supporting professional AV systems

• Hands-on experience with LED displays, video walls, or large-format digital displays

• Understanding of AV signal flow, cabling, and system components

• Ability to troubleshoot hardware and system integration issues

• Strong communication skills and ability to work independently in the field

Preferred Qualifications

• CTS certification or other AV industry certifications

• Experience supporting commercial AV environments (corporate, broadcast, command centers, etc.)

• Familiarity with AV control systems and networking fundamentals

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