Full Time Front Desk Operations Assistant

About this role

Title : Front Desk & Operations Assistant

Location: Cupertino / Los Altos (Occasional support across sites)

Type: Full Time | 30-40  hrs/week (Tuesday–Sunday)

Compensation: $20–$25/hour (Based on experience)

----------------------------------------

Position Summary

Think Academy is seeking a reliable, detail-oriented, and service-minded Front Desk & Operations Assistant to support daily administrative tasks, front desk services, and basic classroom operations. This role ensures smooth campus functioning by helping with check-ins, material preparation, printing, supplies, and parent communication.It is ideal for someone who enjoys helping families, keeping things organized, and supporting the teaching team in a fast-paced educational environment.

----------------------------------------

Key Responsibilities  Administrative & Operational Support * Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.  * Manage supply organization: monitor inventory, restock classroom materials, and prepare teaching kits.  * Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.  * Help coordinate campus resources during peak times (weekends, special programs, etc.). 

----------------------------------------

 Front Desk & Customer Service * Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude.  * Support check-in processes, class reminders, and general parent inquiries.  * Assist with student gift redemption, merchandise distribution, and prize inventory.  * Provide basic program information and guide families to the appropriate staff members when needed. 

----------------------------------------

 Academic & Campus Support * Help prepare printed materials, worksheets, and classroom supplies for teachers.  * Support tracking of attendance, class handouts, and post-class procedures.  * Assist with weekend programs, camps, competitions, or open-house events with simple on-site tasks (sign-in, materials table, classroom setup).  * Maintain tidy and welcoming learning spaces across campus. 

----------------------------------------

Qualifications * Strong communication and customer service skills; enjoys working with families and students.  * Organized, dependable, and attentive to detail.  * Able to multitask and stay calm in a busy environment.  * Experience in administrative work, retail, hospitality, or education support is a plus.  * Able to work weekends and evenings based on program schedules. 

----------------------------------------

What We Offer * A supportive team environment with clear workflows and training.  * Opportunities to grow into academic operations, customer support, or campus coordination roles.  * Exposure to professional educators, fun learning programs, and a mission-driven culture focused on student success.