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Customer Service Agent

Yerevan Office

· full time

Posted Oct 19, 2026Availability needs checking · last checked Oct 28, 2026
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About this role

Customer Service Agent

Customer Service Agent

As a Customer Service Specialist, we need you to:

  • Handle customer inquiries via Digital Service Channels: inbound and outbound call center, Chat, Email, Social Media
  • Provide customers with data regarding new and existing services/campaigns
  • Register customer problems and requests correctly and accurately
  • Verify any kind of information related to subscribers
  • Follow a high level of customer data confidentiality
  • Follow company standards in customer service
  • Proper knowledge of Company products/services/promotions/standards.

We need you to have:

  • Fluent Armenian (spoken and written); Russian and English are a plus
  • Excellent communication skills
  • Multitasking skills
  • Stress tolerance
  • Adaptive to changes
  • Quick learner.

We promise:

  • Health insurance
  • Performance-based bonus system
  • An additional 10 days off
  • Professional development opportunities
  • Transportation coverage for night shifts
  • Birthday gift
  • Special awarding system
  • Skill sharing
  • Your personal amigo to help you adapt.

From Flutter Entertainment’s career feed. View the original listing