Remote Customer Service Representative – Hotel Bookings
Charlotte, North Carolina
Source checked Nov 11, 2026
Check my fit on this page About this role
Job Title: Remote Customer Service Representative – Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time)
ABOUT THE ROLE: WE ARE SEEKING MOTIVATED INDIVIDUALS TO JOIN OUR GROWING TRAVEL SUPPORT TEAM. IN THIS ROLE, YOU WILL ASSIST CLIENTS WITH HOTEL RESERVATIONS, PROVIDE TRAVEL-RELATED INFORMATION, AND DELIVER EXCELLENT CUSTOMER SERVICE IN A FULLY REMOTE ENVIRONMENT.
RESPONSIBILITIES:
- ASSIST CLIENTS WITH HOTEL RESEARCH AND BOOKING
- PROVIDE ACCURATE DETAILS ON PRICING, AVAILABILITY, AND AMENITIES
- RESPOND TO CLIENT INQUIRIES VIA PHONE, EMAIL, AND CHAT
- MAINTAIN ORGANIZED CLIENT RECORDS
- PARTICIPATE IN VIRTUAL TRAINING AND TEAM MEETINGS
QUALIFICATIONS:
- STRONG COMMUNICATION AND CUSTOMER SERVICE SKILLS
- ABILITY TO WORK INDEPENDENTLY IN A REMOTE SETTING
- BASIC COMPUTER PROFICIENCY
- INTEREST IN TRAVEL AND HOSPITALITY
WHAT WE OFFER:
- REMOTE WORK WITH FLEXIBLE SCHEDULING
- TRAINING AND ONGOING SUPPORT
- ACCESS TO TRAVEL INDUSTRY TOOLS AND RESOURCES
- PERFORMANCE-BASED EARNING POTENTIAL
- TRAVEL-RELATED PERKS AND DISCOUNTS
APPLY TODAY TO START YOUR JOURNEY IN THE TRAVEL INDUSTRY.
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