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Remote Customer Service Representative – Hotel Bookings

Charlotte, North Carolina

Source checked Nov 11, 2026
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About this role

Job Title: Remote Customer Service Representative – Hotel Bookings Location: Remote | United States Schedule: Flexible (Part-Time or Full-Time)

ABOUT THE ROLE: WE ARE SEEKING MOTIVATED INDIVIDUALS TO JOIN OUR GROWING TRAVEL SUPPORT TEAM. IN THIS ROLE, YOU WILL ASSIST CLIENTS WITH HOTEL RESERVATIONS, PROVIDE TRAVEL-RELATED INFORMATION, AND DELIVER EXCELLENT CUSTOMER SERVICE IN A FULLY REMOTE ENVIRONMENT.

RESPONSIBILITIES:

  • ASSIST CLIENTS WITH HOTEL RESEARCH AND BOOKING
  • PROVIDE ACCURATE DETAILS ON PRICING, AVAILABILITY, AND AMENITIES
  • RESPOND TO CLIENT INQUIRIES VIA PHONE, EMAIL, AND CHAT
  • MAINTAIN ORGANIZED CLIENT RECORDS
  • PARTICIPATE IN VIRTUAL TRAINING AND TEAM MEETINGS

QUALIFICATIONS:

  • STRONG COMMUNICATION AND CUSTOMER SERVICE SKILLS
  • ABILITY TO WORK INDEPENDENTLY IN A REMOTE SETTING
  • BASIC COMPUTER PROFICIENCY
  • INTEREST IN TRAVEL AND HOSPITALITY

WHAT WE OFFER:

  • REMOTE WORK WITH FLEXIBLE SCHEDULING
  • TRAINING AND ONGOING SUPPORT
  • ACCESS TO TRAVEL INDUSTRY TOOLS AND RESOURCES
  • PERFORMANCE-BASED EARNING POTENTIAL
  • TRAVEL-RELATED PERKS AND DISCOUNTS

APPLY TODAY TO START YOUR JOURNEY IN THE TRAVEL INDUSTRY.

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