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Hospitality Customer Service – Hotel Reservations (Remote)

New York

Source checked Nov 11, 2026
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About this role

Hospitality Customer Service – Hotel Reservations (Remote) Remote (U.S.-Based)

About the Role: Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.

Key Responsibilities: Assist clients in selecting and booking hotels Share accurate details on amenities, pricing, and availability Manage and update reservation details Communicate promptly and professionally via phone, email, or messaging

Qualifications: Strong communication and customer service skills Professional, detail-oriented, and self-motivated Basic computer skills and reliable internet connection Hospitality or customer service experience is a plus

What We Offer: Flexible remote schedule Full training and booking system access Supportive team environment Income-earning possibilities based on performance Travel discounts and perks

Apply today to help clients book their perfect stay with us!

From Destination Knot’s career feed. View the original listing