Retail Key Holder - Full Time (Backcountry)

About this role

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist, MotoSport, and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, a superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content. 

The ideal candidate should have a passion for outdoor activities and possess excellent communication and interpersonal skills. 

We are seeking a highly motivated and experienced Key Holder to join our team. The Key Holder will be responsible for managing the store during scheduled shifts, opening and closing the store, handling cash and credit card transactions, managing inventory, and providing excellent customer service to our valued customers.  

WHAT YOU GET TO DO EVERY DAY:

Assist the Store Manager in opening and closing the store   Ensure the store is properly secured and alarm systems are functioning correctly   Manage cash and credit card transactions, and perform daily cash reconciliations   Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager   Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges   Maintain a clean, organized and attractive store appearance   Assist in the execution of and ensure daily tasks are completed   Train and mentor new team members   Perform other duties as assigned by the Store Manager and Assistant Store Manager  

WHAT YOU BRING TO THE ROLE:

High school diploma or equivalent  Minimum of 2 years of experience in retail sales or customer service  Strong communication and interpersonal skills  Ability to manage multiple tasks and prioritize effectively  Ability to work in a fast-paced and dynamic environment Must be able to work a flexible schedule, including evenings, weekends and holidays Basic computer skills, and experience with Point-of-Sale systems is a plus 

PHYSICAL REQUIREMENTS:

Ability to communicate verbally and work cooperatively with associates and customers

Ability to remain standing for up to 5 hours at a time

Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor

Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor

Ability to lift and/or move merchandise weighing up to 50 lbs.

Ability to ascend/descend ladders to retrieve and/or move merchandise

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work

Must have a flexible schedule, including availability for nights, weekends, and holidays.

Regular and predictable attendance

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [email protected].

Employment is contingent on a background check, including verification of prior employment dates.