Technical Product Manager (CWS)

About this role

[What the role is]

Form part of the Product Team with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users.

[What you will be working on]

Product Strategy & Vision 

• Define and drive the technical product roadmap aligned with business objectives 

• Identify opportunities and develop product strategies based on user needs and technical capabilities 

• Collaborate with stakeholders to establish product vision and success metrics 

Technical Leadership 

• Work closely with engineering teams to define technical requirements and architecture decisions 

• Evaluate technical feasibility of proposed features and provide alternatives when needed 

• Balance technical debt with new feature development 

• Guide technical decision-making while considering scalability, performance, and maintainability 

Product Development 

• Write detailed technical specifications and user stories 

• Prioritise product backlog based on business value and technical constraints 

• Lead sprint planning and grooming sessions 

• Manage dependencies across multiple technical workstreams 

Stakeholder Management 

• Serve as the bridge between technical teams and business stakeholders 

• Communicate complex technical concepts to non-technical audiences 

• Collaborate with UX/UI designers and software engineers to ensure technical feasibility of proposed solutions 

• Work with business process owners and relevant stakeholders to gather business and technical requirements 

Data & Analytics 

• Define and track key performance indicators (KPIs) 

• Use data analytics to drive product decisions 

• Monitor technical metrics and system performance 

Domain Areas 

• You will be assigned to work on Product (s) in one of the following domains: 

• Customer related products supporting the domain of Customer Relationship Management, Customer Interaction, Community Engagement etc 

• Employee related products supporting the domain of Human Resource, Finance, Payment, Procurement, Incident Management, etc  

• Building related products supporting the domain of Town Planning, Building & Infrastructure Design, Construction Management, Estate Upgrading, 3D Integrated Digital Delivery (IDD), Digital Twin and Spatial Intelligence capabilities across the built environment lifecycle. 

[What we are looking for]

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline  

• Minimal 3 years business analyst experience in software development projects  

• Minimal 2 years experience working in an Agile environment and Cloud platform 

• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively 

• Possess business case and user-stories development skills 

• Process good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders 

• Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving 

• Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions 

• Experience with Confluence and JIRA will be an added advantage